- Where can I find ... ?
- What if I pick out too much to carry while I’m shopping?
- What can I use to carry items while shopping?
- What happens if I am dissatisfied with my purchase?
- How do I pay?
- What if I get hungry?
- Who should I ask for help at the sale?

Where can I find ____________? 
Sale layout maps are available here on the website for you to print and bring with you. We also have a limited quantity of these maps available at the sale.

What if I pick out too much to carry while I’m shopping?
If you have too many items to manage while you shop, and especially if you find large items you wish to purchase, we offer a holding area to set aside items you intend to purchase. You will need to be aware of all the rules associated with our holding process. You must agree to buy all the items you place in holding.  You must register with holding, which involves providing your name and contact information. Rules and registration forms are available here on the website or at the sale.

What can I use to carry items while shopping?
You are welcome to bring a laundry basket or an empty box. Strollers and wagons are also allowed, but will be tagged before you enter the sale. EMOMs also will provide boxes and/or bags for you to use while shopping. For security reasons, we do not allow the use of shopping bags or closed bags/totes.

What happens if I am dissatisfied with my purchase?
We strive for quality, gently used merchandise. You may find new items as well, sometimes with tags or in original packaging. We recognize that many shoppers, including our own members, often appreciate finding a bargain on an item that cannot be considered in perfect condition, but is fully functional (such as "play clothes" or a toy that is missing a non-essential piece). For that reason, items with minor flaws are occasionally included among our merchandise selection. We ask our sellers to identify these flaws by describing them on the price card using a red pen, and to price the item accordingly, using a red pen for the price. We urge buyers to read the attached tag especially if the price is in red, and to carefully inspect all items before making a purchase selection.

All sales are final. However, if you experience a problem with a big ticket item (sold for $25 or more), report the issue to us within 5 business days and we will look into the matter. Inquiries must include a detailed description of the item, the problem, and the EMOMs-assigned seller ID number, which is found on the informational card that stays with the item when you purchase it. Contact toysandtogs@emoms.org with your purchase questions/concerns. EMOMs cannot guarantee the merchandise sold, but will make every effort to broker a solution between seller and buyer for big ticket items.

How do I pay?
EMOMs accepts cash or checks (with proper ID). Sorry, we are not able to accept credit or debit cards.

What if I get hungry?
Food is available for purchase outside prior to the sale, and also in the foyer near the check-out lines. Food and drinks are not allowed inside the actual gym. This includes coffee and water.

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