Where can I find __________?
layout maps are available her eon the website for you to print and
bring with you. We also have a limited quantity of these maps available
at the sale.
What if I pick out too much to carry while I'm shopping?
you have too many items to manage while you shop, and especially if you
find large items you wish to purchase, we offer a holding area to set
aside items you intend to purchase. You will need to be aware of all the
rules associated with our holding process. You must agree to buy all
the items you place in holding. You must register with holding, which
involves providing your name and contact information. Rules and
registration forms are available here on the website or at the sale.
What can I use to carry items while shopping?
You are welcome to bring a
laundry basket or an empty box. Strollers and wagons are also allowed,
but will be tagged before you enter the sale. EMOMs also will provide
boxes for you to use while shopping. For security reasons, we do not
allow the use of shopping bags or closed bags/totes.
What happens if I am dissatisfied with my purchase?
We strive for quality, gently used
merchandise. You may find new items as well, sometimes with tags or in
original packaging. We recognize that many shoppers, including our own
members, often appreciate finding a bargain on an item that cannot be
considered in perfect condition, but is fully functional (such as "play
clothes" or a toy that is missing a non-essential piece). For that
reason, items with minor flaws are occasionally included among our
merchandise selection. We ask our sellers to identify these flaws by
describing them on the price card using a red pen, and to price the item
accordingly, using a red pen for the price. We urge buyers to read the
attached tag especially if the price is in red, and to carefully inspect
all items before making a purchase selection.
All sales are final. However, if you experience a problem with a big
ticket item (sold for $25 or more), report the issue to us within 5
business days and we will look into the matter. Inquiries must include a
detailed description of the item, the problem, and the EMOMs-assigned
seller ID number, which is found on the informational card that stays
with the item when you purchase it. Contact firstname.lastname@example.org with
your purchase questions/concerns. EMOMs cannot guarantee the merchandise
sold, but will make every effort to broker a solution between seller
and buyer for big ticket items.
How do I pay?
EMOMs accepts cash or checks (with proper ID). Sorry, we are not able to accept credit or debit cards.
What if I get hungry?
is available for purchase outside prior to the sale, and also in the
foyer near the check-out lines. Food and drinks are not allowed inside
the actual gym. This includes coffee and water.
Who should I ask for help at the sale?
for red. EMOMs members and other volunteers working the sale wear red
shirts and EMOMs identification tags. Team leads wear red aprons. Any of
these sale volunteers should be able to help you, or direct you to
someone who can.